Quote sent219h
Operations
Fulfilment queue
New travel requests, bookings awaiting a ticket, and anything the system could not finish on its own.
Internal tool — role-restricted
In a real build this sits behind staff authentication, separate from the customer login, and shows only to users with the ticketing role. It is reachable here without a sign-in so the proposal can be reviewed.
New requests2Submitted, not yet picked up
Awaiting ticket4Paid, seats held, no e-ticket yet
Needs reconciling1Money moved, booking incomplete
Open requests2Change and cancellation requests
Copied to operations@gotours.example
Every submission raises a row here and an email to the desk, subject line “New Travel Request — [Customer] — [Destination]”, carrying all of the fields below and the attached documents.
- Phone
- +234 809 552 0071
- Prefers
- Reference
- GTT-RM02X
- Trip
- Return · LOSJFK
- Dates
- Flexible
- Travellers
- 2 adults · 1 child
- Cabin
- Economy
- Airline
- No preference
- Purpose
- Holiday
- Budget
- $1,500 – $3,000
Customer’s note
Dates flexible across the first two weeks of December.
Documents
Customer chose to send it on WhatsApp. Ask before quoting.
- funke.s@example.com
- Phone
- +234 811 447 2280
- Prefers
- Reference
- GTT-RD73W
- Trip
- Return · LOSZNZ
- Dates
- Fri, 18 Dec 2026 – Mon, 28 Dec 2026
- Travellers
- 2 adults · 2 children
- Cabin
- Premium Economy
- Airline
- Kenya Airways
- Purpose
- Holiday
- Budget
- $3,000+
Documents
- funke-passport.pdf2.2 MB
- tunde-passport.pdf1.9 MB
Same tables the customer pages read — this view adds the host-agency fields and the ticketing actions, gated by role.